Career Centre

Careers at Maclaren

From the moment that you join our team we aspire to make your employment experience a rewarding and engaging one. We are committed to providing our people with development and growth opportunities. Our people are passionate and take pride in their work with a “can do” culture. They have enthusiasm, energy, positive attitude and spirit. If you are energetic, hardworking and thrive in a collaborative and fast paced environment then please apply with a CV and covering letter, stating your salary details and notice period, if applicable, to jobs@maclarenservices.com and please include job title in subject line.

 

Current Openings

 

SharePoint Administrator

Location: United States - Norwalk, Connecticut

The Sharepoint Administrator is responsible for global maintenance of  the SharePoint 2010 environment servicing all business areas, providing best practice implementation and design for SharePoint solutions, and handling all aspects of troubleshooting, configuring and optimising within the SharePoint environment.  

The SharePoint Administrator is expected to provide first line support to users on SharePoint usage, work in site with teams and/or individuals to guide and enhance their use of the system.  Advise users on structuring content and processes.  Provide training to individuals and teams on a regular basis to ensure confident use of the system.

To provide support, monitoring, content management and administration for the internal information system, SharePoint.

 

Web Developer

Location: United States - Norwalk, Connecticut

The Web (e-Commerce) Developer is responsible for global maintenance of the company’s e-Commerce platforms as well as B2B platforms. Providing best practice implementation and design for solutions, roll-out of e-commerce sites in new markets and handling all aspects of troubleshooting, configuring and optimising within the respective environments.  

The Web Developer is expected to provide first line support to users for onsite maintenance and content updates, work in site with teams and/or individuals to guide and enhance their use of the system.  Advise users on structuring content and processes.  Provide training to individuals and teams on a regular basis to ensure confident use of the system. The Web (e-Commerce) Developer is expected to write and deploy the necessary code to implement the required site design changes.

 

Repairs Technician (PT)

Location: Germany - Cologne

Diagnose faults and carry out repairs to Maclaren standards. Capture repairs and warranty data in the systems. Inspect incoming goods. Train Service Agents of the service centre network.

 

Account Executive

4 Positions:

Location: Germany – Cologne

Location: UK – Long Buckby, Northampton

Location: Hong Kong

Location: United States - Norwalk, Connecticut

Under the overall management of the Brand Manager, the Account Executive is responsible for account management of specifically designated accounts to undertake sales, sales administration and operations and trade marketing functions. Drive sales growth across all accounts against annual targets in compliance with sales, commercial and operational policies and guidelines. Account management responsibilities span the full spectrum of the functions of sales, sales operations, training both sales and product. The Account Executive will, pursuant to central functional support and guidance, execute pre-determined general and customer specific trade marketing plans in line with customer focused multi-year plans. They will also provide customer service and after-sales to B2B customers. Provide market intelligence on competition, products and activities. Responsible for ensuring the Maclaren Brand is promoted and its integrity maintained, with particular emphasis on POS environment, activities and service. Identify opportunities to develop business and increase sell-through and improve turn efficiencies.

 

Brand Manager

2 Positions:

Location: Hong Kong

Location: UK – Long Buckby, Northampton

The Role:

End-to-End profit and loss responsibility for designated market(s)/territories; lead, plan, develop and manage the functions of sales, sales operations and trade marketing; deliver sales growth, margin targets, marketing plans, after-sales excellence, effective and efficient operations and sustainability plans and programs.

Liaising with global functions to achieve targets and business objectives, including category management to promote the Brand and the entire product range.

Responsible for ensuring all Company policies, procedures, guidelines and systems are effectively implemented, adhered to, maintained and monitored.

Collaborate with the Head of Strategic Accounts and the Strategic Accounts Unit to ensure that all multi-year plans for Strategic Accounts have been implemented, executed and managed throughout the year. Work with the Strategic Accounts Unit to ensure that customer needs have been identified and efficient channels of communication are in place with customers to ensure that all aspects of their needs are serviced effectively on all levels.

The Person:

• 12+ years sales, marketing and broad brand experience. 
   Must show demonstrated ability to land and manage accounts.
• Ability to open and run new accounts/new markets.
• Experience in working within a matrix function organisation.
• Solid P&L responsibility experience.
• Effective Microsoft office skills – particularly in excel.
• Direct experience working with ERP and CRM systems.
• Outstanding communication skills.
• Languages: Local language as a minimum. Additional languages preferred.

 

Customer Service Executive

Location: United States - Norwalk, Connecticut

Partnering with all facets of the organisation to develop and drive implementation of the best in class customer experience. Partner with the Marketing, Operations and Customer Service function to define and implement customer experience guidelines and standards across all Brand and customer touch points across all product and service areas. Identify customer experience improvements and leading impact analysis.

Champion and implement the best customer experience offering to ensure customer friendly, accessible, prompt service in all aspects of customer shopping and after sales experience.

 

Retailing / Digital Commerce

Location: United States - Norwalk, Connecticut

Oversees search marketing (SEO, PPC) and affiliate marketing, and manage the broader portfolio of advertising, marketplaces, social media,

and other acquisition initiatives. Overall, formulates strategies for effectively acquiring and reactivating customers

in an on-brand and cost-effective manner.

 

Designer

Location: United States - Norwalk, Connecticut

The Role:

Design patterns and templates and select fabrics for soft goods to support Maclaren Brand and image in-line with creative direction and strategy across all product categories.

The Person:

• BA in design, industrial design, textile design or related field
• Experience in design of consumer goods.
• Computer skills: Adobe Creative Suite, CAD a plus.
• Experience achieving objectives through leveraging shared resources and managing without explicit authority desired.
• Collaborative, articulate, strong communicator who can build strong relationships with and influence all levels of the organisation, including leadership.
• Detail-oriented, rigorous and metrics-driven, able to influence/build credibility through facts and data as well as relationships.
• Flexible and adaptable, able to evolve personal style, techniques and solutions as needed in a fast-paced, dynamic and often ambiguous environment; role will require frequent re-prioritisation, quick thinking and agility.
• Globally and culturally savvy; able to work effectively cross-functionally and around the world including building strong relationships remotely.


Technical Administrator (Design)

Location: United States - Norwalk, Connecticut

The Role:

Support the Head of Creative and Design function in administering designated specifications for product design and documentation and supporting the design and development process through the deployment of ICT systems and procedures.

The Person:

• Strong organisational and project management experience.
 Excellent oral and written communication skills.
• Creative, innovative thinker
• Strong computer skills and fluent in Microsoft Office Suite.
• Ability to work under constant deadline pressure and manage multiple projects.

 

Legal and Compliance Paralegal

Location: United States - Norwalk, Connecticut

The Role:

Supporting the legal and compliance function in its entirety. Acting as key contact for legal and compliance affairs of the Company for all functions. Assisting in investigating and progressing product related incidents claims and corrective actions. Working with all business functions for general legal support. Maintain the Company's central repository and IP archives. Ensure contract protocols are maintained and follwed. Act as a support function for the Company's corporate governance and company secretarial needs.

The Person:

• Strong organizational and project management experience.
• Bachelor's degree in the humanities. 
• Excellent oral and written communication skills.
• Strong computer skills and fluent in Microsoft Office Suite.
• Ability to work under constant deadline pressure and manage multiple projects.
• College GPA of 3.5 or higher.

 

Social Media Associate

4 Positions:
Eurasia / Caucus - Language Skills: English is a must. Conversational in Russian.
France - Language Skills: English is a must. Conversational in French
Germany - Language Skills: English is a must. Conversational in German
Middle East / North Africa / South Africa - Language Skills: English is a must. Conversational in Arabic

Location: United States - Norwalk, Connecticut


The Role:

Social Media Associates are Brand Ambassadors – committed to building the Maclaren Brand and embodying the Brand’s ideals of excellence at every consumer touch point through the Brand experience. Be the Brand centry at all times; absorb and feedback into all functions real time information to improve process and procedures. 

The Person:

• Strong organisational and project management experience.
 Bachelor's Degree in Marketing, Communications, Journalism, PR or equivalent.
• Experience in social media marketing experience or similar marketing experience.
• Strong insights into emerging developments in social media, user-generated content and relationship marketing.
• Track record of delivering effective and innovative social media campaigns. 
• Strong ability and demonstrated success in integrating social media into broader marketing programs.
• Solid understanding of social media metrics, social listening tools, digital analytics and ability to generate, analyse and interpret data.
• Excellent oral and written communication skills. 
• Creative, innovative thinker with a passion for building consumer loyalty.
• Strong computer skills and fluent in Microsoft Office Suite.
• Ability to work under constant deadline pressure and manage multiple projects.

Location: United States - Norwalk, Connecticut

 

Head of Fulfillment

Location: United States - Norwalk, Connecticut

Lead, plan, develop and manage B2B and B2C logistics, warehousing and fulfillment, inventory management and reporting, 3PL relations, customer service, after-sales operations, quality inspections and reporting, and rapid Reaction functions.  Ensure that operations policies are communicated to the team and implemented and that procedures are clear and followed.  Support the President to manage operational costs and to provide on-time and in full deliveries to customers / consumers with complete and accurate documentation. Ensure full and effective deployment of ERP and WMS systems.

 

Costing Engineer

Location: Hong Kong

Act as the quantity surveyor for all products. Ensure component specifications are accurate and properly costed. Maintain product costing files.  Liaise with vendors and Engineering Team to build & assess product costs during development, analyse options and Optimize costs.